jilic Casino Privacy Policy

1. Who We Are / Data Controller

1.1 jilic Casino ("jilic", "we", "us", "our") operates the online gaming platform accessible at jilic.app. For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jilic Casino acts as the Personal Information Controller (PIC) in respect of the personal data of its registered players and website visitors.

1.2 As a Personal Information Controller, jilic Casino determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with Philippine data privacy law.

1.3 jilic Casino operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with all applicable data privacy obligations imposed by Philippine law.

2. Personal Data We Collect

2.1 jilic Casino collects the following categories of personal data from players and website visitors:

Identity and Contact Data:

• Full legal name as it appears on government-issued identification
• Date of birth (for age verification — players must be 21 years or older)
• Residential address (including city, province, and postal code)
• Email address and mobile phone number
• Government-issued identification number (passport, driver's licence, SSS, UMID, PhilSys National ID)

Financial Data:

• GCash or PayMaya (Maya) account details (account name and registered mobile number)
• Bank account details (account name, bank name, account number) for withdrawal processing
• Debit card details where applicable
• Transaction history, deposit records, and withdrawal records

Technical and Usage Data:

• IP address, device type, browser type and version, operating system
• Login timestamps, session duration, and platform navigation data
• Game history, wagering activity, and account balance history
• Cookie identifiers and similar tracking data (see Section 6)

Communications Data:

• Records of communications between you and jilic Casino customer support
• Feedback, complaints, and dispute records

3. How We Collect Your Data

3.1 jilic Casino collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the jilic Casino platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-fraud service providers; payment verification data from payment processors.
• Regulatory sources: Information received from PAGCOR or other Philippine regulatory bodies in connection with compliance obligations.

4. Purposes and Legal Basis for Processing

4.1 jilic Casino processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

Purpose	Legal Basis
Account registration and management	Performance of contract
Age verification (21+ requirement)	Legal obligation; legitimate interest
KYC identity verification	Legal obligation (AMLA compliance)
Processing deposits and withdrawals	Performance of contract
Fraud prevention and security monitoring	Legitimate interest; legal obligation
Responsible gaming monitoring	Legal obligation; legitimate interest
Customer support and dispute resolution	Performance of contract; legitimate interest
Regulatory reporting to PAGCOR and other authorities	Legal obligation
Platform improvement and analytics	Legitimate interest
Marketing communications (where consent given)	Consent

4.2 Where jilic Casino relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time by contacting customer support or updating your account communication preferences.

5. Disclosure of Personal Data

5.1 jilic Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• KYC and identity verification providers: To verify your identity and age in compliance with PAGCOR and AMLA requirements.
• Payment processors: GCash, PayMaya, and banking partners, to process your deposits and withdrawals.
• Fraud prevention and security service providers: To detect and prevent fraudulent activity on the platform.
• IT infrastructure and cloud service providers: Who host and maintain the jilic Casino platform under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law.
• Legal and professional advisers: Where necessary for the conduct of legal proceedings or regulatory compliance.

5.2 All third-party service providers who process personal data on behalf of jilic Casino are required to do so under written data processing agreements that impose obligations equivalent to those applicable to jilic Casino under Philippine data privacy law.

5.3 jilic Casino does not transfer personal data outside the Philippines except where necessary to deliver platform services and where appropriate safeguards are in place in accordance with NPC guidelines.

6. Cookies and Tracking Technologies

6.1 jilic Casino uses cookies and similar tracking technologies on the jilic.app platform. Cookies are small text files stored on your device that help us deliver a better, more personalised experience.

6.2 jilic Casino uses the following types of cookies:

• Strictly necessary cookies: Required for the platform to function, including session management and security. These cannot be disabled.
• Performance and analytics cookies: Used to understand how players use the platform, which pages are most visited, and where errors occur. Data collected is aggregated and anonymised.
• Functionality cookies: Used to remember your preferences, such as language settings and display options.

6.3 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilic Casino platform.

7. Data Retention

7.1 jilic Casino retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations. Specific retention periods include:

• Account and identity data: Retained for a minimum of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years following the date of the transaction.
• Customer support communications: Retained for three (3) years following resolution of the relevant matter.
• Marketing consent records: Retained until consent is withdrawn and for one (1) year thereafter.

7.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jilic Casino's data disposal procedures.

8. Data Security

8.1 jilic Casino implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alt eration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jilic Casino platform
• Encryption of sensitive data at rest, including financial information and identity documents
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular security audits and vulnerability assessments of platform infrastructure
• Multi-factor authentication requirements for account access and administrative systems
• Incident response procedures for detecting, reporting, and managing personal data breaches

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jilic Casino will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.

8.3 While jilic Casino takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jilic Casino account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

9. Your Data Subject Rights

9.1 Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by jilic Casino:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access: You have the right to request a copy of the personal data jilic Casino holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilic Casino's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data where jilic Casino relies on legitimate interest as the legal basis, and in relation to direct marketing.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

9.2 To exercise any of your data subject rights, please contact the jilic Casino Data Protection Officer using the contact details provided in Section 12. jilic Casino will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

9.3 jilic Casino may need to verify your identity before processing a data subject request to ensure that personal data is not disclosed to unauthorised parties.

10. Children's Privacy

10.1 jilic Casino is strictly an adult gaming platform. Access to and use of jilic Casino is prohibited for individuals under the age of 21 years, in accordance with Philippine gaming regulations enforced by PAGCOR.

10.2 jilic Casino does not knowingly collect personal data from individuals under the age of 21. If jilic Casino becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the source payment method.

10.3 If you believe that a minor has registered on the jilic Casino platform, please contact our customer support team immediately so that appropriate action can be taken.

11. Changes to This Privacy Policy

11.1 jilic Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine laws and regulations, or NPC guidance.

11.2 Material changes to this Privacy Policy will be communicated to registered players via the email address associated with their jilic Casino account and/or via a prominent notice on the platform prior to the changes taking effect.

11.3 The date of the most recent update is displayed at the top of this Privacy Policy. We encourage you to review this page periodically to stay informed of how jilic Casino protects your personal data. Continued use of the jilic Casino platform following notification of any amendment constitutes acceptance of the revised Privacy Policy.

12. Contact and Complaints

12.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilic Casino, please contact our Data Protection Officer:

12.2 If you are not satisfied with jilic Casino's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

12.3 For questions about your jilic Casino account, responsible gaming tools, or general platform support, please visit the FAQ page or the Responsible Gaming page.